Booking Guidelines:

• Outdoor limit: 3 sessions/week. Indoor: 2 sessions/week.
• Commit to attending when signing up.
• No cancellations within 24 hours on Spond. If spots are open within this timeframe, you can still attend without impacting your weekly limit.
• Participants are not allowed to register for sessions intended for members at a lower level. However, this restriction will be lifted when there are only 24 hours left before the session.
• If spots become available within 24 hours of a session due to sickness or a similar reason, they are allocated on a first-come, first-served basis. The waiting list does not operate as a queue system where the first person on the list has priority over the last - so be ready to claim the spot when a spot opens.
• Spots are first come, first served.
• Sign-ups open 5 days ahead.
• Common practices: 4-8 spots, based on 1 or 2 courts.
• Some sessions might have a coach; check Spond. However, it is only allowed to sign up for 1 coaching session per week. Coaching sessions is included in the weekly limit. Please refer to the first bullet point for more details.
• Sessions can be canceled unexpectedly.

Cancellation Guidelines:

• Cancel only if necessary.
• 24-hour Rule: Ensure 24 hours before canceling.
• Strikes: Not adhering to the 24-hour rule results in a strike. Three strikes in a semester = 2-week suspension.
• Illness: Inform on Spond within 24 hours. Genuine illnesses might avoid a strike.

Solo Session?

• If solo before a session, encourage participation or consider solo practice.
• If still alone just before start, attendance is optional.

Strike System & Rules:

We've established a strike system to optimize court usage and practice attendance. Accumulating three strikes in a semester results in a two-week practice suspension.

Strike Breakdown:

• Arriving <15 mins late: 0 strikes (repeated offenses noted)
• Arriving >15 mins late: 1 strike
• Canceling <24 hours before a session: 1 strike
• Canceling <24 hours but spot taken by another: 0 strikes (notify waiting list if you can't attend)
• No-show without informing others: 2 strikes
• Exceeding weekly practice sign-up limit: 1 strike
• Repeatedly playing at an inappropriate skill level: 1 strike

Strikes are communicated via Spond.

Skill Level Rules:

• Continuously attending higher skill level practices will be addressed. Persistent breaches might result in restricted play levels.
• If attending a lower skill level practice, players should adjust their play to match.

Reporting & Communication: Please inform the board (via Spond messages) of no-shows or rule violations. Your reports help enhance service efficiency and minimize wasted spots. Reach out with concerns or feedback.